Reepay Finance ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website reepay-finance.com, use our services, or communicate with us. Please read this policy carefully.
1. Information We Collect
Personal Information You Provide
We may collect the following information when you fill out forms, request a consultation, or contact us:
- Identity Information: First name, last name
- Contact Information: Email address, phone number, mailing address
- Financial Information: Estimated debt amounts, types of debt, income range, and other financial details you voluntarily share during consultation
- Communication Data: Messages, inquiries, and correspondence you send us
- Preferences: Preferred contact method, consultation scheduling preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and general geographic location
- Browser type and version
- Device type and operating system
- Pages visited, time spent, and navigation patterns
- Referring website or source
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule consultations
- Provide financial consulting and repayment planning services
- Communicate with you about your account, services, and appointments
- Send appointment reminders via phone, email, or text message
- Improve our website, services, and client experience
- Comply with legal obligations and regulatory requirements
- Protect against fraud and unauthorized access
3. SMS/Text Messaging Policy
Consent
By providing your phone number and checking the consent box on our contact form, you expressly consent to receive text messages from Reepay Finance. These messages may include:
- Responses to your inquiries
- Appointment confirmations and reminders
- Financial tips and educational content
- Service updates and important notices
Message Frequency
Message frequency varies based on your interaction with our services. You may receive up to 10 messages per month. Message and data rates may apply depending on your mobile carrier and plan.
Opting Out
You can opt out of text messages at any time by:
- Replying STOP to any text message from us
- Emailing us at jesus@reepay-finance.com with "UNSUBSCRIBE SMS" in the subject line
After opting out, you will receive one final confirmation message. You will no longer receive text messages from us unless you re-subscribe.
Help
For assistance with text messaging, reply HELP to any message or contact us at jesus@reepay-finance.com.
No Sharing
We do not sell, rent, or share your phone number or opt-in data with third parties for marketing purposes. Your phone number will only be used by Reepay Finance for the purposes described in this policy.
Carrier Liability
Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your mobile carrier.
4. How We Share Your Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
- Service Providers: With trusted third-party vendors who assist in operating our business (e.g., CRM systems, email providers), bound by confidentiality agreements
- Creditors: With your explicit consent, when negotiating on your behalf as part of our services
- Legal Requirements: When required by law, court order, or governmental regulation
- Business Protection: To protect the rights, property, or safety of Reepay Finance, our clients, or others
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encrypted data transmission (SSL/TLS)
- Secure storage systems with restricted access
- Regular security assessments and updates
- Employee training on data privacy and security
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to industry-standard protections.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy, provide our services, or comply with legal obligations. When your data is no longer needed, we securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal retention requirements
- Opt-Out: Opt out of marketing communications at any time
- Portability: Request your data in a portable format
To exercise any of these rights, please contact us at jesus@reepay-finance.com.
8. Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. Essential cookies required for website functionality cannot be disabled.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will promptly delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Reepay Finance
- Contact: Jesus Berra
- Email: jesus@reepay-finance.com
- Location: Florida, United States
- Website: reepay-finance.com